At Balloons2Go, we take pride in delivering not only premium balloons but also outstanding customer service. Our team is committed to making your shopping experience smooth, reliable, and stress-free.
Customer Support Hours
If you ever have a question about your order, you can reach us by phone, email, chat, or social media—we’re always here to help.
By placing your order, you agree to these terms. We appreciate your trust and thank you for choosing Balloons2Go as your balloon supply partner.
ContactWe work hard to process and ship your order as quickly as possible. Please allow up to 48 hours for processing before your order is shipped.
Our goal is to ensure every order is fulfilled accurately, packaged with care, and shipped promptly so you can create with confidence.
Shipping policy
We want you to feel confident when shopping with Balloons2Go. Please review our return and refund guidelines carefully before placing your order:
At Balloons2Go, all sales are final. We do not accept returns or exchanges on any purchases, including in-store and online orders.
However, we understand that mistakes can happen, and we’re committed to making it right when they do. Refunds or exchanges will only be issued under the following circumstances:
🛍️ Please double-check your order carefully upon arrival. If there are any issues, feel free to reach out to us by email—we’re happy to help resolve them.
Please note:
⚠️ Friendly Reminder: Attempting to dispute a charge on a successfully delivered order is considered fraudulent and will be handled accordingly.
We truly appreciate your support of our small business and can’t wait to be part of your next celebration!
Return & Refund policy
