At Balloons2Go we take pride in providing the
best customer services possible. Customer service phone hours are
Monday-Friday 9AM- 3 PM Central Standard Time. Contact us via email,
online chat, or social media anytime between 8:30 AM- 5:00 PM Monday-
Friday. If you have a question regarding your order please give us
a call or contact us via email, online chat, or social media, we are
here to help!
Important Points to Note:
By completing your purchase, you agree to these terms. Thank you for your understanding and trust in our business!
ContactPlease allow up to 48 hours for your order to ship. We strive to complete all orders quickly and efficiently.
Shipping
orders placed Saturday/Sunday will be processed the following Monday,
including Next Day Air and 2nd Day Air. Pickup orders will be processed
the following Tuesday.
• Items being returned or exchanged must be in their original packaging.
• Items being returned or exchanged must show no signs of use.
• A 25% restocking fee will apply to all returns or exchanges.
• Discounted items are final sale and cannot be returned or exchanged.
• Seasonal items are final sale and cannot be returned or exchanged.
• We do not accept returns or exchanges for damaged or defective foil balloons.
• We are not responsible for damaged or defective accessories; these are not eligible for returns or exchanges.
• All foil balloons and accessories are final sale and cannot be returned or exchanged.
Return & Refund policy
